Powerful Features forModern Customer Service

Everything you need to deliver exceptional customer experiences, all in one unified platform.

Live Chat

Real-time messaging with customers across web and mobile platforms. Engage visitors instantly and never miss a conversation.

  • Real-time messaging
  • Chat history and transcripts
  • File and image sharing
  • Typing indicators
  • Read receipts

AI Assistant

Powered by Google Gemini, our AI chatbot learns from your business to provide accurate, personalized responses automatically.

  • Natural language understanding
  • Custom training on your data
  • Automatic handoff to humans
  • Multi-language support
  • Continuous learning

Ticketing System

Convert conversations to tickets, assign to team members, and track resolution from start to finish.

  • Automatic ticket creation
  • Priority and status tracking
  • Team assignment
  • SLA monitoring
  • Custom fields

Automation Flows

Build custom workflows to automate repetitive tasks, route conversations, and trigger actions based on customer behavior.

  • Visual flow builder
  • Conditional logic
  • Scheduled triggers
  • Multi-step workflows
  • A/B testing

Multi-Channel Support

Connect with customers on their preferred channels - Facebook Messenger, Instagram, WhatsApp, Email, and more.

  • Unified inbox
  • Channel-specific features
  • Cross-channel history
  • Automatic routing
  • Channel analytics

Analytics & Reporting

Track metrics, measure performance, and gain insights into customer behavior and team productivity.

  • Real-time dashboards
  • Custom reports
  • Response time tracking
  • Satisfaction scores
  • Conversion analytics

Enterprise Security

SOC 2 compliant with end-to-end encryption, role-based access control, and comprehensive audit logs.

  • End-to-end encryption
  • Role-based permissions
  • GDPR compliance
  • Audit logs
  • SSO support

Integrations

Connect with your favorite tools including Shopify, HubSpot, Salesforce, Slack, and 100+ other platforms.

  • Native integrations
  • Zapier support
  • REST API
  • Webhooks
  • Custom apps

Team Collaboration

Work together with internal notes, @mentions, and real-time presence indicators.

  • Internal notes
  • Team @mentions
  • Online status
  • Conversation assignment
  • Team inbox

Notifications

Stay informed with email, SMS, and push notifications for new messages and important events.

  • Email notifications
  • SMS alerts
  • Push notifications
  • Custom notification rules
  • Digest emails

Knowledge Base

Build a self-service help center that customers can search before reaching out to your team.

  • Article editor
  • Search functionality
  • Categories and tags
  • Analytics
  • AI-powered suggestions

Customizable Widget

Fully customize the chat widget to match your brand with colors, positions, and custom greetings.

  • Custom branding
  • Position control
  • Welcome messages
  • Pre-chat forms
  • Mobile optimized

Ready to Get Started?

Try all features free for 14 days. No credit card required.